I had a really interesting conversation with Andy Morrison yesterday about work and life in general. I first spoke to Andy to improve my mental approach to golf, but as I quickly found out from the conversations what happens in work and life in general has a big impact on how you approach other things such as golf. I haven’t been playing as much golf this year so stopped arranging the calls – but with some big decisions coming up I felt I needed someone to speak to who could help me focus on what I needed from the decision that lie ahead.
After going through all the work stuff, we started chatting about goals in general. A lot of the books I’ve read say you need to set specific goals and a deadline to achieve them by – I’ve read this time and time again, and although I often eventually get to the target it is often more by luck than a systematic and motivated approach. Andy suggested to think about goals differently – sure you need to know where you want to get to, but once you have that target decided figure out the process that will get you there and make the ‘doing of the process’ itself the actual goal. The common problem with setting target goals and sticking with just that is they often have outside influences attached that are out of your control. The one thing you can control is the process or action you can do to get there. Here’s a couple of examples to help explain this.
Goal 1 – Get my golf handicap down to 7 by December 31st
Golfers generally have a handicap number they want to get down to.
Outside control
I could put in all the hours of practice I can, get down to 7.7 by mid December and have one last competition round that I need to play well in to achieve a handicap of 7. Unfortunately the winter weather rolls in and tons of snow lands on the golf course closing it meaning the competition is called off. I can no-longer play in that last competition round so at 31st December my handicap will remain at 7.7 and I’ll have missed my goal.
Process Goal
Once the target is set, you can work out the process by which you mean to get there. For my target of a 7 handicap, I think it requires 3 hours per week of focused practice plus 2 rounds of golf. My process goal will be to do this each week until December 31st. If I do this each week until the deadline date I’ve achieved my process goal and can rewards myself (a new golf bag!). By sticking to this process and practicing well it’s very likely that my handicap will come down. Will I get to 7? Who knows – it might snow for the whole of December which I can’t control. But what I can control is making sure I do my alloted process and practice time each week.
The process will be enjoyable as well – as I practice more, I should improve. Where as if I left it down to just the target goal and reward, I may be lax with my practicing, play badly, and get disheartened and lose interest.
Goal 2 – Have 1000 unique visits to a web site each day by March 31st 2012
Everybody likes to see more people visiting their site and reading what they write or buying their products. More visitors means more readers and more potential customers!
Outside control
As part of increasing traffic you generally need to attack this from 2 different angles, writing new content and getting more links as part of a Search Engine Optimization strategy. If you write good content, the links should come naturally but it never hurts to reach out to people who may want to link to your articles or site. Although you write some new articles and ask for links, Google might be slower than you expect at indexing your new content, and the people who you expected to be able to link back aren’t replying to your emails. Either way by January you are only at 400 visits per day and dis-heartened you give up as your goal seems miles away.
Process Goal
Focusing on what we can control again – we can control the amount of articles we write, and the number of emails we send to introduce our articles to new contacts. A process goal for something like this could be to write 3 * 1,000 word articles, and send 10 emails to new contacts each week. These tasks are in your control, and I’m sure if you wrote 3 articles a week for 6 months you’d have a good chance of getting to your goal of 1,000 unique visitors in a month. If for example Google was a bit slower at indexing your new content and you missed this target by a few weeks – so what. You achieved the process goal from now until March and so reward yourself based on that.
An important aspect of setting a process goal is also that you must enjoy the process you choose to do. If you don’t enjoy golf practice, or writing articles each week – you have no chance of getting to where you hope to be. By focusing on the process, making sure it’s something you enjoy doing, and committing to the process, I think you have a much better chance of getting to where you want to be.
I’m excited about this, thanks Andy for introducing the idea. I went through and set my new goals and processes this morning. This article 979 words long, so I’ve nearly accomplished what I need to do today to achieve one process goal
A productive day!


